Digital Development and Marketing Recruitment

Are you an experienced IT Support Specialist with a good understanding of Linux This well-established software platform based near Aylesbury is actively seeking an experienced Linux Support Executive to join their friendly team. The role can be hybrid with flexibility and your role will involve acting as the first point of contact for all support issues for the company's impressive portfolio of clients and users This really is a great opportunity to join a highly employee focussed organisation in this really varied Linux Support position which comes with the opportunity to work with a truly inspirational team. The successful Support specialist will be fully trained in their specific Applications and will already have at least 2 year+ previous experience in Linux-based Support with great communication skills The successful Support Specialist will have: Some experience with administration and support for servers (Linux based) Excellent interpersonal skills Excellent verbal and written English Proven ability to work in a team environment Within this varied IT Support role you will be: customer support via telephone, ticket system and live chat Enhancing the customer experience Identify opportunities for improvement. Write technical articles to the customer knowledge base Gain full training on the software platform so that you can champion it for customers.