Are you a seasoned Senior Network Engineer with a passion for innovation and a track record of success in deploying and managing FTTP networks? If so, we want you to join this leading national broadband/telecoms organisation headquartered in London.
This position can be hybrid or potentially remote as long as you are UK based and able to visit the London office from time to time as needed.
As a Senior Network Engineer, you will play a crucial role in supporting the deployment and management of our FTTP networks.
This leading, well-established software platform with its technical team based in Leicester, is actively seeking an experienced Service Desk Manager to join the IT Service Desk team.
Within this varied Service Desk Management role your responsibilities will include:
supporting and managing the IT Service Desk team
overseeing the specification, procurement, installation, maintenance and support of IT software, hardware and communication systems
Direct line management of a team
Maintain the incident ticket database, ensuring incidents are set to the correct priority
The successful Service Desk Manager will have:
Experience/understanding of ITIL methodology
Atleast 3 years of experience in an IT Service Desk Manager role
Experience in mentoring, training and supervising IT Service Desk technicians
Live within commuting distance of Leicester
Able to work both as part of a team or under own initiative
Have a positive attitude to customer problems and incidents in a high-pressured environment
This really is an incredible organisation that is undergoing an exciting period of growth and there really has never been a better time to join
For immediate consideration and further details, please apply with your CV or call for more details.
This leading, well-established software platform with its technical team based in Leicester, is actively seeking an experienced Senior IT Infrastructure Engineer to join the team in Leicester
Within this varied Senior IT Infrastructure Engineer role your responsibilities will include:
providing 3rd line infrastructure support for the organisation
assisting with technical queries from the service desk to be able to resolve customer incidents
receive, prioritise, document and actively resolve customer requests
Liaise with other IT team members to create and maintain high-performance systems at large scale
Maintain the incident ticket database, ensuring incidents are set to the correct priority
The successful Senior IT Infrastructure Engineer will have strong experience with
4 years+ IT Infrastructure experience
VMware
Storage (Qnap, VSAN, Netapp etc.)
On-premise and cloud configuration and support experience (AWS and Azure)
Networking experience WAN / LAN / WLAN, specifically Aruba VRF ArubaOS Switch and ArubaOS-CX
Firewall configuration/maintenance / Troubleshooting - advanced enterprise firewalls
This really is an incredible organisation that is undergoing an exciting period of growth and there really has never been a better time to join
For immediate consideration and further details, please apply with your CV or call for more details.